No personal information is collected from this website without your consent. When you use our contact form, details entered are not available on our website, or shared beyond our staff and are stored safely.
We do not share, or sell personal data for any reason, other than in the normal course of business. Details will only be shared at your request, such as to facilitate video services.
Whether you contact us for video services, or for advice, access to your details is carefully managed. We treat all personal, or business data with respect and as required under the Data Protection Act 1998.
Protection has been extended since May 2018, by EU wide, General Data Protection Regulation (GDPR). This gives individuals more choice and control over how their personal data is used, along with requiring use to be fair and transparent.
The focus of regulation is on complex data gathering, profiling and consent. Whilst we only gather data as part of open, essential transactions, following regulation as far as this applies still makes sense.
The privacy of our clients should be and is our first commitment. You are the rightful owners of your details, plans and actions, not least where this may involve business sensitive information, or private contact details.
This principle is extended to discussions we have, notes taken, or electronic correspondence. Clients have a right to privacy at all times.
Our staff are trained to respect this and as importantly, in procedures which help ensure privacy. The same intent is given to document management, on paper, or electronic and to the running of our website.
Data Protection & GDPR
The data controller for information collected via this website is Synima Ltd. 1 Victory Park Mews, Victory Park Road, Addlestone, Surrey, KT15 2FH.
Our lawful basis for processing your data is legitimate interest in meeting client requests and that potential clients freely provided their data. This is retained as long as needed and may be kept on record for future transactions.
You should be aware of your rights under GDPR:
To know what information is being collected and how – In this case supplied by you, via a form, or email.
Understand how data is used – Synima only use personal, or business data to fulfil client requests.
To access your data and have this corrected, or deleted – We are happy to comply well within the month allowed.
Be aware if data will be shared – Other than internally, data may be shared with contract facilitators.
If there will be an effect on individuals – This applies more to social, or ad data, we know of no ill effect.
Not to be subject to automated decision making, or profiling – Again, more ad, or social network related.
Should you have questions on GDPR compliance, please contact us. If any person is unhappy with the way their data is being handled, they also have a right complain to the Information Commissioner’s Office (ICO).